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Showing posts from May, 2020

Best Patient Experience.

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The thought of going to the dentist is nerve-wracking, having someone tug, drill, and pull at one of the most sensitive parts of your body. As a patient your nerves are usually all over the place just before an appointment, your job as a dentist is to take care of your patient’s oral health, but to also make them comfortable and at ease.  Patient care is usually the missing puzzle piece to the perfect dental practice. Superior customer service does not happen by chance. It is a system, a set of practices that allow your dental practice to be a top-notch oral care destination. It is about how practices treat every patient at any given moment. Patients must feel special from the moment they walk into the office, whether it is the first time or the 100th time. Exceeding a patient’s expectations requires amazing customer service. This occurs when every interaction has been exceptional, causing patients to be amazed at the level of customer service. Most dental practices provide good custom